Privacy Policy

Last updated: November 2026

CHC Gloves (Pty) Ltd (“CHC Gloves”, “we”, “us”) respects your privacy. This policy explains what personal information we collect through chcgloves.com, why we collect it, and your rights under the Protection of Personal Information Act 4 of 2013 (POPIA).

1. Who we are

CHC Gloves (Pty) Ltd, registration number 2020/624830/07, Claremont, Cape Town, 7708, Western Cape, South Africa. We are the responsible party for the personal information collected on this website.

2. What information we collect

  • Quote requests: your name, company name, email address, mobile and office phone numbers, company registration number, business address, and the details of your order (products, container size, delivery and branding preferences, port of delivery).
  • BEE certificate requests and contact forms: your name, company name, email address, mobile number and your message.
  • Newsletter: your email address, if you subscribe.
  • Website usage: technical information such as your IP address, browser type, pages visited and how you arrived at our website, collected through cookies and our hosting provider’s server logs.

When you contact us on WhatsApp or by email, we receive the details you choose to share.

3. Why we use your information

  • To prepare and send quotations, proforma invoices and documents you request, such as our BEE certificate.
  • To process, ship and support your orders.
  • To answer your enquiries and complaints.
  • To send our newsletter and promotions, only if you have agreed to receive them. You can unsubscribe at any time.
  • To keep our website secure and understand how it is used, so we can improve it.
  • To meet our legal and tax obligations.

We only collect information that is needed for these purposes, and we process it with your consent, to perform a contract with you, or where we have a legitimate business interest.

4. Who we share it with

We do not sell your personal information or share it with third parties for their own marketing. We only share it where needed with:

  • our manufacturer, freight and logistics partners, to fulfil your order;
  • service providers who help us run our business, such as our website host and email provider, who must keep your information confidential and secure;
  • our banks and professional advisers; and
  • authorities, where the law requires it or to protect our legal rights.

5. Information sent outside South Africa

Our website is hosted on servers in the United Kingdom, and our manufacturer is based in Malaysia. When your information is sent outside South Africa, we make sure the recipient is bound by laws or agreements that protect it to a standard similar to POPIA.

6. Cookies

Our website uses cookies to make it work properly (for example, session cookies) and may use analytics cookies, such as Google Analytics, to understand how visitors use the site. You can block or delete cookies in your browser settings, but some parts of the website may then not work properly.

7. How we protect your information

We take reasonable technical and organisational measures to protect your personal information against loss, misuse and unauthorised access, including encrypted (SSL) connections on our website. No method of sending information over the internet is completely secure, so we cannot guarantee absolute security.

8. How long we keep it

We keep personal information only for as long as we need it for the purposes above, or as long as the law requires (for example, for tax records). After that, it is securely deleted or anonymised.

9. Your rights

Under POPIA you may:

  • ask whether we hold personal information about you and request a copy of it;
  • ask us to correct or update inaccurate information;
  • ask us to delete information we no longer need, or object to us processing it;
  • withdraw your consent to marketing at any time; and
  • lodge a complaint with the Information Regulator (South Africa) at inforegulator.org.za.

To exercise any of these rights, email us at [email protected].

10. Links to other websites

Our website contains links to other websites. We are not responsible for their privacy practices, so please read their privacy policies.

11. Changes to this policy

We may update this policy from time to time. The latest version is always available on this page.

12. Contact us

For any privacy questions or requests, please contact our Information Officer:
CHC Gloves (Pty) Ltd
Email: [email protected]
Tel: +27 87 094 0188
Claremont, Cape Town, 7708, Western Cape, South Africa

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