Terms and Conditions Conditions of CHC Gloves.

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trademark law.

Detailed description of goods and/or services

CHC Gloves is a business in the PPE (Personal Protective Equipment) industry that offers Gloves , Masks and Gowns and all other Personal Protective Equipment.

Disclaimer

The materials on CHC Gloves web site are provided ” as is ” makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, CHC Gloves does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its web site or otherwise relating to such materials or on any sites linked to this site.

Limitations

In no event shall CHC Gloves or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on CHC Gloves Internet site, even if CHC Gloves or a CHC Gloves authorized representative has been notified orally or in writing of the possibility of such damage.

Revisions and Errata

The materials appearing on CHC Gloves Web site or Email Advertising could include technical, typographical, or photographic errors. CHC Gloves does not warrant that any of the materials on its web site or advertising material are accurate, complete, or current. CHC Gloves may make changes to the materials contained on its web site or any other advertised products at any time without notice. CHC Gloves does not, however, make any commitment to update the materials. Images used to describe products may not always reflect the true product image. E&OE

Links

Any links provided to third party web sites, or information supplied about third parties (third party information) on our Web sites is supplied as a convenience.

CHC Gloves has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by CHC Gloves of the site. Use of any such linked web site is at the users

Customer Privacy policy

CHC Gloves shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:http://www.polity.org.za/attachment.php?aa_id=3569.

Forums

With respect to any bulletin boards or forums that become available on the Site, CHC Gloves disclaims responsibility or liability for any statements and opinions of third parties expressed in such communications, and it reserves the right to remove material that is illegal, offensive or otherwise inappropriate.

Shipping & Returns

Do you keep stock at your premises?

We usually don’t keep stock of items listed on our website at our offices, we order from stock that is held at our distributors as and when required. We update pricing on the website every day to ensure that our pricing matches that of our distributors.

In some cases, changes in stock levels and pricing can occur before we have time to update the website. Therefore we usually recommend that you check stock levels and confirm pricing with us before placing an order.

Should a product or certain products prices change during the time of your purchase and delivery, we will notify you and give you the opportunity to either:

Cancel the order and we will refund any monies paid, including delivery charges, or

Purchase the product at the higher rate.

We will recommend a similar item for your approval or call you to discuss other options.

All pricing is subject to the ROE (rate of exchange) at our distributors.

In the unlikely event of your order getting lost, damaged or stolen during delivery, we will not send you a replacement unit unless you have insurance which is offered to you upon replacing or refunding your order.

Orders above R1000 will not be eligible for Cash on Delivery. Please do an EFT to the Banking Details provided and send proof of payment to the email address provided. Goods will be ordered and delivered after the funds are reflecting in CHC Gloves bank account.

Delivery Times

Delivery takes 2 to 5 business days, once payment reflects in our account. Delays can be expected due to unforeseen events out of our control. In this unlikely event, you will be notified accordingly. All our orders can be tracked with tracking numbers.

Deliveries will take place between Monday to Fridays.

Goods may not be delivered to a P.O. Box address.

Payments

Payment options accepted

CHC Computers accepts payments via EFT at a discounted rate. Payfast for Visa, Mastercard Debit Card, Credit Card and EFT. PayPal for International Transactions. It is recommended that you wait for confirmation on your order and total via email, phone or sms where after you may proceed with your payment.

PLEASE NOTE WE DO NOT ACCEPT CHEQUES

Direct Cash Deposit –  note that an additional cash deposit fee of 2.5% total order value will be incurred

A confirmation email can be sent to orders@chcgloves.co.zato confirm your order. EFT orders will only be processed once payment is received in CHC Gloves FNB Bank Account or can be processed with Credit Card Payment facility options within checkout where after you will receive an email confirming receipt of your payment and a waybill number for your delivery.

Card acquiring and security

Card transactions will be acquired for CHC Gloves via Payfast who are the approved payment gateway for all South African Acquiring Banks. DPO Payfast uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.payfast.co.za to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored by CHC Gloves separately from card details which are entered by the client on DPO Payfast secure site. For more detail on PayFast a DPO Co refer to www.payfast.co.za

Merchant Outlet country and transaction currencyThe merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Export restriction The offering on this website is only available to South African clients

Returns

Full refunds will be issued for any faulty items, provided it has been returned within 10 working days from date of purchase, if, upon inspection, the unit is found “not faulty” the  item can be returned to the client at their own expense.

Opened Returns:

Consumables like Gloves, Masks and Sanitizers cannot be returned once opened.

Items that don’t qualify for a full refund can still be returned with an inspection of physical damage. If the returned item is found to be physically damaged, this will result in the warranty being void. A 30% handling fee will be charged for any items returned without original packaging or accessories. CHC Gloves also reserves the right at it’s sole discretion to add additional costs for such missing packaging or accessories.

Return Shipping

Items returned to CHC Gloves should be insured by client and all precautions should be taken by client to ensure that the items are securely packed in protective packaging to prevent any damage to the returned items. Items damaged during transit back to CHC Gloves, will not be covered. CHC Gloves will not be liable for these damages. CHC Gloves offers you an insurance option which will be payable by you the client once the Courier delivery option has been selected.

Responsibility

CHC Gloves takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile

This website is governed by the laws of South Africa and CHC Gloves chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature,   _____________________ .

Warrantee

All the Products Sold by CHC Gloves will be covered by there original warranty period, which will be stated on your invoice.If no warranty has been added the product will not be covered by any warranty.  Manufactures warranty may be covered through CHC Gloves at an additional fee (administration and pickup/delivery fee) which will be quoted for and paid by the client before the item/s can be collected/retuned.

Should the item/s purchased be found faulty, we will provide you with the details required for the return process. It is the client’s responsibility to deliver the item/s to CHC Gloves and to collect once it has been repaired. CHC Gloves also offers this service at an additional cost.

In the event that the item/s is DOA (Dead on Arrival), CHC Gloves will collect and delivery unit at no additional cost to the client.

Quotes for such may be requested from: support@chcgloves.com

Variation

CHC Gloves may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

This website is run by CHC Gloves(Pty)Ltd based in South Africa.

CHC Gloves and with registration number 2020/624830/07

CHC Gloves Contact Details:

Company Physical Address: Claremont, Cape Town, Western Cape, South Africa

Email: info@chcgloves.com

                                                  Telephone: 087 0940 188

 
 
 
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